Refine IT GmbH

About us

refineIT GmbH was founded in 2019 by Carsten Bieker, Gregor Stefka, Julian Jansen and Marc Zühlke in Recklinghausen, Germany. A founding team that has been building software solutions and guiding companies through digital transformation together for over 18 years.

We recognized early on: AI and cloud are a paradigm shift, not a feature upgrade. That's why we build exclusively on AI-native, cloud-based architectures where automation and AI aren't bolted on after the fact, but built in from the ground up.

The result is 𝗔𝗩𝗜𝗢𝗥, a modular AI suite that makes processes measurably more efficient, scales sustainably and gives companies a clear competitive edge.

𝗔𝗩𝗜𝗢𝗥.𝗖𝗥𝗠
AI-native customer relationship management, built for companies that want to scale. AVIOR.CRM brings together customer management, sales automation and project execution in one platform, powered by autonomous AI agents that think ahead instead of just taking notes.

Contact, lead & pipeline management. Integrated project & task management. Sales forecasting & proposal management. AI assistant in every module, by text or voice. Native Microsoft 365 integration.

No months of onboarding. No hidden complexity. A CRM your team actually uses from day one, because it takes work off your plate instead of adding to it.

𝗔𝗩𝗜𝗢𝗥.𝗪𝗢𝗥𝗟𝗗
The AI automation platform that runs it all. AVIOR.WORLD connects processes, data and intelligent agents into one ecosystem, forming the foundation for
AVIOR.CRM and future products.

AI-powered process automation. Seamless integration of third-party systems & ERPs. Intelligent agents & assistants. Workflow orchestration at scale. Built for mid-market and growing enterprises.

Where others string tools together, AVIOR.WORLD builds a unified platform. An ecosystem that grows with your company, not against it.