Sachbearbeiter (m/w/d) Customer Service

Your Responsibilities:

-Independent order processing, including deadline tracking and status monitoring
-Planning, coordinating, monitoring, and managing customer orders and supplier purchase orders while adhering to budget and delivery deadline requirements
-Sample procurement, management, forwarding, and tracking
-Correspondence with customers and suppliers in German and English
-Acting as an interface between customers, suppliers (domestic and international), the sales team, and logistics
-Monitoring credit limits and, if necessary, reporting to the sales team
-Invoice creation and invoice verification
-Maintaining master data in the relevant systems
-Optimizing purchasing and sales processes
-Supporting financial accounting with monthly and annual closings

Your Profile:

-Completed commercial training (e.g., wholesale and foreign trade management, industrial clerk, or comparable)
-Experience in import/export is desirable
-Very good German and good to very good English skills; French is a plus
-Proficient computer skills, ideally in ERP/CRM systems and MS Office
-Structured, results-oriented approach to work, strong sense of responsibility, and a strong service orientation
-Strong organizational skills and attention to detail

We offer:

-A varied and responsible role in a dynamic environment
-An open, collaborative team culture with short decision-making processes
-Opportunities to shape your work and contribute to process improvements
-Competitive, performance-based compensation
-Support for professional development
-30 days of vacation
-Subsidy for public transportation
-JobRad bike leasing
-Contribution to capital-forming benefits
-Professional massage services provided by qualified physical therapists

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